2021 saw a change in the way we approach good health and well-being. To help us focus on specific targets and measure our progress more accurately, we now treat the area as two different but related concepts. Good health is defined using two dimensions: physical and mental, and our definition of well-being is ‘a state of feeling good, happy and content’. Together, these definitions help us support our people to be the best versions of themselves, in work and in life.

Safety first

Back in 2017, we put together our onboard infectious disease manual. This meant that, when the pandemic hit, we were one step ahead when it came to protecting our passengers and crew.

We swiftly introduced a range of procedures, and we kept on updating them as things changed. With different regulations in different nations at different times, it was a job to stay on top of them. But we did.

’I am very proud of our colleagues’ commitment to keeping passengers and each other safe. They have been very flexible and careful in implementing procedures,’ said Jörgen Lorén, Safety and Security Manager at Stena Line.

As the world now exits the pandemic, many of our safety protocols are staying in place. We’ll carry on disinfecting cabins with a fogging machine at the end of each sailing, and cleaning high-traffic passenger and crew areas several times a day. And because some of our crew come face to face with hundreds of people every day, they’ll still be protected with safety screens and shields.