Customs Service Manager

Are you an exceptional leader with ambitions for greater achievements? Do you excel in business development, people leadership, and maintaining close dialogue with customers? If so, we have an exciting opportunity for you!

As the Manager of our Customs Service in Frederikshavn, you will oversee customs service activities and lead the daily operations. Through proactive and operational initiatives, you will contribute to the development of business areas in line with our freight strategy. Collaborating with the Freight Commercial Team, you will drive customer base development while maintaining a strong focus on existing customers.

You will ensure compliance with laws and regulations by proactively seeking information and updates from relevant authorities. Additionally, you will act as the liaison between the business area and Stena IT, ensuring the implementation and use of qualified IT systems.

Some of your key responsibilities:
- Lead, manage, and distribute daily work
- Focus on people, ensuring employee satisfaction
- Ensure steady production and customer satisfaction to maintain and develop our customer base
- Manage and develop customs service activities

Who you are
At Stena Line your personality matters as much as how good you are at what you do. Regardless of your role, welcoming, caring and reliable guides you in your everyday work and the challenges you face.

As our future Customs Service Manager, you should be a great leader who supports and commits to your team. You are adaptable to new conditions and challenges, capable of running and developing your department simultaneously. You are positive, approachable, and able to maintain a presence in a busy working environment, even remotely. You are dedicated to achieving your personal goals while helping your coworkers work towards targeted, result-oriented objectives.

Qualifications:
- Proven leadership experience
- Background in forwarding or international trade is preferred
- Strong communication skills, both verbal and written
- Knowledge of customs clearance
- Fluency in Danish and English (Swedish is a plus)
- Passion for working in a business that values integrity, loyalty, and dedication

Interested?
This is a full-time, permanent position within our Freight department located in Frederikshavn – there will be some travel to the department in Norway. To apply, please register your profile and send in your application in English as soon as possible but no later than 08.06. 2025. Please note that due to GDPR we do not accept applications via e-mail or postal service.

If you have any questions regarding the position you are very welcome to contact Freight Manager Lars Frost Andreasen at [email protected], and questions concerning the recruitment process can be directed to People & Payroll Advisor Katrine Myrup Ritter [email protected].

About Stena Line
As a leader in sustainable shipping, Stena Line has Europe´s most comprehensive route network focusing on transportation of both passengers and freight. We have over 6,100 employees in our Stena Line family across Scandinavia, around UK and the Baltics, contributing to our company.

Stena Line acts as a trusted link between people, places, and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling business to thrive and societies to frow. We connect family and friends and make it possible to explore new destinations or revisit favorite places.

We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity, and inclusion – and welcome all applicants.