Freight Sales Support Coordinator

Freight Sales Support Coordinator - Belfast (£26,000)
Join Stena Line as a Freight Sales Support Coordinator in Belfast and play a vital role in connecting people, places, and businesses across the UK and beyond.

In this role, you will provide essential support to our freight sales team, ensuring a smooth and efficient service for our customers. We are looking for someone with strong organisational skills, a customer-focused approach, and a passion for building and maintaining relationships. If you are ready to make an impact in a dynamic, fast-paced environment, we would love to hear from you!

Some of your key responsibilities:
- Lead indoor sales initiatives across the Stena Line route network.
- Focus on Indoor Sales and Reservation customer platforms, negotiating competitive rates, ensuring volume compliance, building strong customer relationships, promoting CSS, and driving business development.
- Handle new business enquiries promptly, issuing written quotes and confirmations on the same day, with thorough follow-up.
- Accurately prepare and input account and rate data into the pricing system (FPP).
- Proactively monitor and manage customer accounts, using CRM and other company data systems to identify and maximise growth potential for each account.
- Oversee the maintenance and development of departmental databases to ensure data accuracy and accessibility.

What you will experience
Stena Line is committed to being a trusted link between people, places, and communities. We ensure that passengers and goods reach their destinations reliably, supporting both business growth and social connections. By bridging distances, we enable customers to explore new destinations and reconnect with loved ones.

Benefits
- Competitive basic salary of £26,000
- Fantastic work-life balance
- Concessionary travel on any route on the Irish Sea/North Sea
- 75% Discounts on UK Rail travel
- Company pension & life assurance scheme
- Discounts on gym memberships, digital fitness subscriptions and equipment
- Wellbeing cash plan where you claim back your expenses for dental, eyesight testing, health screening and much more
- Enhanced Maternity and Paternity pay
- A generous holiday allowance of 25 days plus bank holidays
- Cycle to work scheme
- Employee Assistance Programme
- Continuous training, coaching and development within a helpful and encouraging environment with progression opportunities 

Who you are
At Stena Line, we value personality as much as skills. We are looking for someone with exceptional project leadership, excellent organisational abilities, and a keen eye for detail. Strong communication skills and a collaborative work ethic are essential for success in this role.

Interested? 
This is a Permanent position in Belfast within our Freight Sales department. To apply, please register your profile and send in your CV in English by 2^nd December 2024. We are having an ongoing selection, so do not wait with your application. Please note that due to GDPR we do not accept applications via e-mail or postal service.

If you have any questions regarding recruitment process you are welcome to contact Kathryn Gallagher, Talent Acquisition Partner, [email protected].

Please note that we kindly decline any offers from recruitment or staffing agencies regarding this recruitment. 

About Stena Line
As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 5,900 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, all actively support the daily business. 

Our purpose is to be a trusted link between people, places and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling business to thrive and societies to grow. We connect family and friends and make it possible to explore new destinations or revisit favourite places.

We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.