Everything we do shows that we care and this is emphasized in our core values. We deliver efficiency and sustainability through care – care for our customers, care for resources, care for each other. These are firmly rooted in our history and care has been a guiding principle for Stena Line and is a key theme in the Stena Sphere White Book, which outlines the company’s principles.
Our customers come first; without them, there would be no Stena Line. But to meet customers’ needs, we must understand them. To make this happen, everyone working at Stena Line must be interested, committed and attentive. It is also important to understand that culture, which is created between, touches the customer’s experience.