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Good service comes in many forms. A welcoming smile, a warming blanket or even a hug and some words of comfort when you need them the most.
If you’ve traveled with us you probably haven’t missed it – how our amazing employees always go the extra mile to make your trip with us as enjoyable as possible. Here you can get to know some of them and the big little things they bring to work every day.
For somebody who really cares about something, no aspect or detail about that thing is insignificant. Actually, one could easily argue it’s quite the opposite – that attention to detail is what true care is all about.
That’s exactly what we at Stena Line mean when we talk about the Big Little Things: A disproportionate care for the small, seemingly meaningless details in everything we do, all the way from port to port.
Our amazing employees always go the extra mile to make your trip with us as enjoyable as possible.
”Something I’ll always remember is ’Do it right or do it twice’. If you don’t get it right the first time you have to go back and do it again.”
”Trying to make that little thing, you know, the big thing – that’s important.”
”You’re always looking to see if there’s something you can do.”
”What it’s all about, really, is being yourself."
”It is a very small thing, but it made such a difference to that person."
”What I do is I look after people. I like the customers to feel at home in the lounge.”
”I just think of things and just do it."
”The most satisfying times for a captain are when you achieve your targets.”
"I like to think of myself as someone that, when you eat my food, you can tell that somebody who cares about what they’re doing is behind it.”
"It’s the smallest of things that you can do for somebody that could make the biggest impact.”
We offer trips for every need and occasion, whether you're simply travelling for pleasure or you're en route to a destination. Learn more about our travel services here.
Find your new job here at Stena Line. Life is too short to miss out on the opportunity. The journey starts with you, shape the future with us.